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Łatwiejsze decyzje biznesowe – nie wiesz jak usprawnić działanie Twojego systemu call center? Łatwe i szybkie generowanie raportów dotyczących działania zarówno całego systemu, jak i poszczególnych agentów, sprawi, że dokładnie przeanalizujesz wszystkie kwestie. A stąd już niedaleko do podjęcia działań biznesowych, które zoptymalizują system i przeniosą Twoją firmę na wyższy poziom.

PanaPRO

Designed to improve Panasonic's systems.

About

PanaPRO is an intuitive and easy to use program, which was created to improve your call center work. Thanks to modern solutions, it can help you increase productivity and reduce costs. From now on, all the necessary tools to manage and supervise the call center system are available in one place. PanaPRO gives you full control over your system. You can quickly eliminate errors, enter the new settings and rules that will optimize your work and help you take full advantage of the opportunities offered by the perfectly functioning call center system.

Suitable for Panasonic

KX-TDA

requirements:
- KX-TDA0410X card
- TAPI drivers

KX-TDE

requirements:
- TAPI drivers

KX-NCP

requirements:
- TAPI drivers

KX-NS

requirements:
- X-NSF101W license or KX-NSA020W license
- TAPI drivers

KX-NSX

requirements:
- KX-NSXF004W license
- TAPI drivers

Why PanaPRO?

- online preview of the current state of connections
Keep the control of your agents' work, the number of calls, the number of waiting calls, duration of calls. You know that you have complete control!
- the ability to determine the value of alarm for individual counters
the system automatically informs you of emergencies,
- call me back/call me later service,
- facilitate the work of your agents
displays the connection information and identifies the client, before the consultant answers,
- the ability to connect the customer always with the same consultant
building consultant - client relationships, which translates into better performance,
- the ability to import reports into a spreadsheet,
- intuitive interface
easy operation and quick implementation of the system,
​​

And a lot more!

console on screen

Console
• Call timers
• Agents' statuses
• Remote Login / out

analyzer on screen

Analyzer
• General statistics
• Agents' statistics
• Tasks' statistics

agent on screen

Agent
• Information about callers
• Notes
• Calls history
• DSS keys
• Remote telephone control

dialer on screen

Dialer
• Import numbers
• Campaigns
• Schedule
• AUTO dialer type

Download

Download our catalog

Contact us

PanaPRO

Tel: +48123784900
panapro@panapro.eu

Our software develops with you

We adjust to customer needs.
If our system lacks the functionality you need, tell us about it, and we will create it for you.

Send us a message

panapro@panapro.eu